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Symptoms

  • The Publish button is disabled.
  • You clicked Publish and it failed.
  • You see a message mentioning AI Image Analysis or rotation.

Why Publish Is Gated

Publish (also called “going live”) only works after Step 3 — Process Photos has processed at least some photos. If processing isn’t done, the Publish card stays locked.

Fix Steps

1

Finish the pipeline in order

On 9Pic Photo → Overview, complete Sync Images (Step 2) and Process Photos (Step 3) before Publish (Step 4).
2

Check for a failed step

Look for a failed step or warning in the pipeline cards and retry that step. If processing paused, check your credit balance.
3

If it mentions rotation, open AI Analysis

When Publish fails on rotated photos, the card shows Open AI Analysis (fix orientations) and Skip AI Analysis (publish anyway). See Rotation issues.
Once published, the Publish card shows RePublish, Unpublish, and Open event so you can re-publish after changes or take the event offline.

Next Steps

Rotation Issues

Fix rotated images that block publishing.

Photo Overview

Full workflow from sources to publish.