Welcome to Your Pro Plan
You’re on 9Pic Pro — the annual subscription that unlocks branded events, custom domains, and the full creative tool suite (Certify, Flow, Select, Buzz, Motion). This guide is the playbook for getting the most out of every dollar of your subscription. The Pro journey has five short stages:1. Get oriented
What changes the moment you go Pro, and how to think about your year.
2. Brand your site
Run the Setup Wizard once to get your gallery on a custom domain with your branding.
3. Run pro-grade events
Use the full feature set — FaceFind, BibTrack, Motion, Flow, Certify, Buzz, Select.
4. Manage credits & renewal
Top up credits, track usage, and stay ahead of your annual renewal.
5. Decide on Enterprise
When (and only when) it makes sense to talk to us about Enterprise.
What to Do First
If you only have 30 minutes, do these three things in order:Open the Setup Guide
From the sidebar, click Setup Guide. On Pro, it lists website-customisation steps: theme color, logo, favicon, footer, social links, contact form, header CTA, and team invite.
Configure branding and domain
Walk through each Setup Guide step. The wizard routes you to the right Settings tab. Click Save at the bottom of each tab — changes are not auto-saved.
The Full Pro Journey
What's Unlocked
Every product Pro turns on, sourced from the dashboard’s plan-access logic.
Setup Wizard
The full website Setup Guide, step by step.
Branding & Theme
Logo, favicon, theme color, header style, and CTA button.
Custom Domain
Connect a platform subdomain or your own apex domain.
Footer & Contact
Footer text, social links, About Us, and embedded contact form.
Advanced Settings
Header CTA, Google Tag Manager, and advanced toggles.
Run an Event on Pro
The end-to-end event flow with the full Pro toolkit.
FaceFind & BibTrack
AI photo search at production scale.
Motion & Flow
Selfie + BIB video clipping and AI reels.
Buzz, Certify, Select
Frames, certificates, and client proofing.
Credits & Top-ups
How Pro credits work and when to add more.
Renewal
What happens at expiry and how to renew before it’s too late.
Team Setup
Invite admins and operators with the right roles.
Payment Transactions
Find invoices, recheck pending payments, and audit billing.
Pro vs Enterprise
The honest comparison — and when Pro is enough.
Talk to Us
When to reach out for Enterprise, Checkout, or beta features.
Already Familiar with 9Pic?
If you’ve used 9Pic before or this is your second Pro subscription, you can skip ahead:Dashboard Guide
Full, plan-agnostic reference for every dashboard page.
API Reference
Embed 9Pic search and event data into your own apps.
Need help? Use the in-product Support flow or email support@9pic.ai. Pro accounts get the same response standard as Enterprise.