Account

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Overview

Your 9Pic account is opened from two places in the dashboard:

• The account menu at the bottom of the sidebar (your avatar, name, and email).
• The Profile card on the dashboard home page, which opens the same profile window.

Clicking Profile in either place opens a secure profile window on top of the dashboard. That window is managed by the sign-in system 9Pic uses, so the exact fields available depend on how your account was set up.

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Open Your Profile

You can also open Profile from the dashboard home page. The home page shows an account card titled Profile with the description “Update your name, email, and password.” Click the card and the same profile window opens.

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What the Profile Window Shows

The profile window is the secure account view from the sign-in system 9Pic uses. Common things you can do there:

• Review your name and email.
• Update your password.
• Manage connected sign-in methods if your account has them.

The exact set of options depends on how your account was created and the sign-in methods enabled for it.

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Sign Out

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Email and Password Help

If you cannot access your account:

• Use the recovery option on the login page if you forgot your password.
• Ask an admin in your organisation to confirm that your team invite is still active.
• Contact 9Pic support if your email address needs to be changed.

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Common Questions

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Next Steps