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Payment Configuration is an Enterprise plan feature, and only team admins (or 9Pic staff) can manage it. On other plans, the sidebar item shows a lock and opens an upgrade prompt.

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Overview

Payment Configuration is where you set up the payment gateways your organisation uses, then map them to events. It powers 9Pic Checkout: you create a gateway here once, then assign it to individual events. Open it from Payment Config in the dashboard sidebar (or the Payment Config card on the dashboard home).
Payment Configuration page showing the Payment Gateway Configurations empty state and Event Payment Gateway Status section

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Gateway Configurations

The first section lists your gateway configurations and lets you add or edit them.
1

Create a gateway config

Add a Stripe or Xendit configuration with the credentials for that account.
2

Edit or update

Open any configuration to update its credentials or details.
We give clear, gateway-specific instructions during setup. Keep API keys and secrets safe — treat them like passwords and never share them outside your admin team.

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Event Mapping

The second section maps events to a gateway configuration, so each event’s checkout routes payments to the right account. This is the organisation-level counterpart to the per-event gateway assignment you do on the Checkout Configuration tab.

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Who Can Access It

RequirementDetail
PlanEnterprise only
RoleTeam admin (or 9Pic staff)
OrganisationOne must be selected in the top bar
If you’re on Enterprise but see an “Access Denied” notice, your account isn’t a team admin — ask an admin on your Team to grant access.

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Next Steps

9Pic Checkout

Sell photos, videos, and certificates per event.

Checkout Configuration

Assign one of these gateways to an event.