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9Pic Checkout is a Beta, Enterprise plan feature. It carries a Beta badge in the event product nav and is locked below Enterprise. If it’s still locked after upgrading, email support@9pic.ai.

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Overview

9Pic Checkout lets participants buy photos, videos, and custom certificates directly from the event page. It has three tabs: Overview (setup status), Configuration (gateway, plans, enable), and Transactions (sales and orders). Open it from an event’s product navigation: 9pic Checkout.
Store Original Photos is required. Buyers need the original files after payment, so the event must have Store Original Photos enabled before Checkout will open. Set this when creating the event (an Enterprise option). Until it’s on, Checkout shows a “Store Original Photos Required” notice.

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The Three Setup Steps

The Overview tab tracks the same three steps you complete on the Configuration tab:
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1. Payment Gateway

Assign a Stripe or Xendit gateway (from your organisation’s Payment Configuration) to this event.
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2. Checkout Plan

Create and publish at least one plan. A plan holds the items buyers can purchase — single items, bundles, or all-items — for photos, videos, video clips, or certificates.
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3. Enable Payments

Once a published plan exists and a supported gateway is assigned, flip Enable Checkout on. Buyers then see your published plans on the event page.
The Overview tab also shows a Payment Status toggle and quick summaries of your assigned gateway and active plans. Each setup step shows a Done / Pending badge so you can see what’s left.

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Legacy Checkout

If an event was set up on the older checkout system, the tab shows a legacy panel that walks you through migrating to the current checkout instead of the three-tab UI.

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Common Questions

Stripe and Xendit. Gateway credentials are created once on the Payment Configuration page, then assigned per event.
Yes. Checkout is enabled per event. Assign a gateway, publish a plan, and enable payments on just that event.
You need a supported gateway assigned and at least one published plan. The toggle stays disabled until both are in place.

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Next Steps

Checkout Configuration

Assign a gateway, build plans, and enable payments.

Transactions

Revenue summary and the order table.

Payment Configuration

Create Stripe / Xendit gateway configs (Enterprise).

Fair Usage Policy

Storage limits relevant to Store Original Photos.