# 9Pic AI Documentation

## Docs

- [All Photos](https://docs.9pic.ai/api-reference/all-photos.md): Get the full paginated photo gallery for an event
- [Authentication](https://docs.9pic.ai/api-reference/authentication.md): Authenticate requests using your 9Pic API key
- [BIB Search](https://docs.9pic.ai/api-reference/bib-search.md): Search event photos by participant BIB number
- [Conventions](https://docs.9pic.ai/api-reference/conventions.md): Base URL, identifiers, response envelopes, pagination, and idempotency rules shared by every endpoint
- [Download Originals](https://docs.9pic.ai/api-reference/download-original-photos.md): Generate presigned download links for original (unwatermarked) photos by BIB, selfie request_id, single image_id, or a list of image_ids
- [Errors](https://docs.9pic.ai/api-reference/errors.md): Status codes, common causes, and recommended client behaviour for every 9Pic API endpoint
- [Event Details](https://docs.9pic.ai/api-reference/event-details.md): Get event metadata and enabled search capabilities for a single event
- [Face Search](https://docs.9pic.ai/api-reference/face-search.md): Search event photos by uploading a selfie
- [API Reference](https://docs.9pic.ai/api-reference/index.md): Integrate 9Pic event photos, search, and downloads with a single API key
- [List Events](https://docs.9pic.ai/api-reference/list-events.md): Retrieve a paginated list of events for your organisation
- [Memories](https://docs.9pic.ai/api-reference/memories.md): Photo gallery, BIB and selfie search, video clipping, and download endpoints
- [API Models](https://docs.9pic.ai/api-reference/models.md): Shared request and response models used by the 9Pic API
- [Download Models](https://docs.9pic.ai/api-reference/models/downloads.md): Request and response models for the original photo download API
- [Event Models](https://docs.9pic.ai/api-reference/models/event.md): Event list and event detail response models
- [Image Model](https://docs.9pic.ai/api-reference/models/image.md): Shared photo object returned by photo list and search APIs
- [Pagination Model](https://docs.9pic.ai/api-reference/models/pagination.md): Pagination metadata returned by list and search APIs
- [Search Response Models](https://docs.9pic.ai/api-reference/models/search-responses.md): Response envelopes for all-photos, BIB search, face search, and video clipping search APIs
- [Photo Timeline](https://docs.9pic.ai/api-reference/photo-timeline.md): Browse event photos by capture time, with day/hour buckets and windowed pagination
- [Ping](https://docs.9pic.ai/api-reference/ping.md): Verify your API key, host, and event mapping in one round trip
- [Video Clipping Search](https://docs.9pic.ai/api-reference/video-clipping-search.md): Generate short personalised video clips by uploading a selfie
- [Event QR](https://docs.9pic.ai/dashboard-guide/advanced/event-qr.md): Generate, customise, and download a QR code for your event gallery.
- [Advanced Config](https://docs.9pic.ai/dashboard-guide/advanced/overview.md): Event visibility, page password, call-to-action buttons, and image cache refresh.
- [Analytics](https://docs.9pic.ai/dashboard-guide/analytics/index.md): Per-event usage analytics: searches, downloads, visits, and engagement.
- [9Pic Buzz](https://docs.9pic.ai/dashboard-guide/buzz/overview.md): Add branded photo frames and overlays to boost social sharing.
- [Certificate Design](https://docs.9pic.ai/dashboard-guide/certify/certificate.md): Manage Certify data sources and design certificate templates.
- [9Pic Certify](https://docs.9pic.ai/dashboard-guide/certify/overview.md): Generate and distribute personalized participant certificates from event and timing data.
- [Publish Certificates](https://docs.9pic.ai/dashboard-guide/certify/publish.md): Distribute generated certificates to participants on the event page.
- [Certify Records](https://docs.9pic.ai/dashboard-guide/certify/records.md): Manage participant records and upload result CSVs for certificate generation.
- [Certify Setup](https://docs.9pic.ai/dashboard-guide/certify/setup.md): The first-time wizard that connects a data source, designs a template, and adds records.
- [Checkout Configuration](https://docs.9pic.ai/dashboard-guide/checkout/configuration.md): Assign a payment gateway, build checkout plans, and enable payments.
- [9Pic Checkout](https://docs.9pic.ai/dashboard-guide/checkout/overview.md): Sell event photos, videos, and certificates with integrated payments.
- [Checkout Transactions](https://docs.9pic.ai/dashboard-guide/checkout/transactions.md): Review revenue, orders, and payment status for an event's checkout.
- [Contact Support](https://docs.9pic.ai/dashboard-guide/contact-support.md): Reach 9Pic support by email, book an enterprise demo, or open the full documentation.
- [Credits](https://docs.9pic.ai/dashboard-guide/credits.md): Check your credit balance, buy credits, manage billing details, review payments, and check your subscription.
- [Developer Zone](https://docs.9pic.ai/dashboard-guide/developer-zone/index.md): Create and manage API tokens for your Enterprise organisation.
- [9Pic Certify Guide](https://docs.9pic.ai/dashboard-guide/event-requirements/9pic-certify-guide.md): Set up regular and personalized race certificates with the correct formats and participant data.
- [9Pic Flow Guide](https://docs.9pic.ai/dashboard-guide/event-requirements/9pic-flow-guide.md): Understand expected video flow and submit the right assets for smooth 9Pic video delivery.
- [Camera Configuration Guide](https://docs.9pic.ai/dashboard-guide/event-requirements/camera-configuration-guide.md): Configure cameras correctly so photo order and orientation stay accurate across your event.
- [Photo Tagging Event Requirements](https://docs.9pic.ai/dashboard-guide/event-requirements/photo-tagging-event-requirements.md): Prepare banners, logos, and ribbons correctly so your event photos look clean and professional.
- [Create an Event](https://docs.9pic.ai/dashboard-guide/events/create.md): Field-by-field reference for the new event form.
- [Event Details](https://docs.9pic.ai/dashboard-guide/events/details.md): The product navigation and tab pattern inside every event.
- [Events List](https://docs.9pic.ai/dashboard-guide/events/list.md): Browse, create, and open events from one screen.
- [Fair Usage Policy](https://docs.9pic.ai/dashboard-guide/fair-usage-policy.md): What counts as fair use of 9Pic, how photo search is reviewed, and how to request higher limits for large events.
- [9Pic Flow](https://docs.9pic.ai/dashboard-guide/flow/overview.md): Auto-generate cinematic highlight reels from your event photos and clips.
- [Dashboard Tour](https://docs.9pic.ai/dashboard-guide/getting-started/dashboard-tour.md): A two-minute tour of the home page, sidebar, and Setup Wizard widget.
- [Create Your First Event](https://docs.9pic.ai/dashboard-guide/getting-started/first-event.md): The 90-second happy path from a fresh dashboard to processed photos on a live event link.
- [Sign In to the Dashboard](https://docs.9pic.ai/dashboard-guide/getting-started/sign-in.md): Sign in with Clerk, switch organisations, and confirm you landed in the right workspace.
- [Welcome to 9Pic](https://docs.9pic.ai/dashboard-guide/index.md): Your journey from signing in to delivering your first event photos in minutes.
- [9Pic Motion](https://docs.9pic.ai/dashboard-guide/motion/overview.md): Search-based video clipping that finds each participant's moments in event footage.
- [Payment Configuration](https://docs.9pic.ai/dashboard-guide/payment-config/index.md): Set up Stripe and Xendit payment gateways and map them to events (Enterprise).
- [AI Image Analysis](https://docs.9pic.ai/dashboard-guide/photos/ai-analysis.md): Review and fix photos flagged for rotation correction during publish.
- [Photo Branding](https://docs.9pic.ai/dashboard-guide/photos/branding.md): Watermarks, the event banner, and the custom landing page for your photo gallery.
- [Photo Configuration](https://docs.9pic.ai/dashboard-guide/photos/configuration.md): Control participant search methods, display options, downloads, and bib detection.
- [Download & Delete](https://docs.9pic.ai/dashboard-guide/photos/download-delete.md): Download original photos and permanently remove photos from an event.
- [Manual Tagging](https://docs.9pic.ai/dashboard-guide/photos/manual-tagging.md): Tag photos with bib numbers the AI missed and attach context tags from the Tools tab.
- [Photo Overview](https://docs.9pic.ai/dashboard-guide/photos/overview.md): The processing pipeline for sources, sync, processing, and publishing your event photos.
- [Account](https://docs.9pic.ai/dashboard-guide/profile.md): Open your account menu, manage your profile, and sign out safely.
- [9Pic Select](https://docs.9pic.ai/dashboard-guide/select/overview.md): Let clients and teammates review and select the best photos from an event.
- [Advanced Settings](https://docs.9pic.ai/dashboard-guide/settings/advanced.md): Bring your own Google Tag Manager container for custom analytics tracking on your gallery website.
- [Branding & Theme](https://docs.9pic.ai/dashboard-guide/settings/branding.md): Set your theme colour, header style, header call-to-action, organisation name, logo, and favicon.
- [Contact & About](https://docs.9pic.ai/dashboard-guide/settings/contact-about.md): Embed an external contact form and write your About Us page content.
- [Domain & Region](https://docs.9pic.ai/dashboard-guide/settings/domain.md): Set your organisation region and manage your gallery website domain.
- [Footer & Social](https://docs.9pic.ai/dashboard-guide/settings/footer.md): Add custom footer text and social media icons to every page of your gallery website.
- [Settings Overview](https://docs.9pic.ai/dashboard-guide/settings/index.md): Customise your organisation's website branding, footer, contact form, domain, and analytics.
- [Team](https://docs.9pic.ai/dashboard-guide/team.md): Invite teammates, review access, resend invitations, copy invite links, and remove members.
- [Can't Log In](https://docs.9pic.ai/dashboard-guide/troubleshooting/cant-log-in.md): Fix sign-in issues and regain access to your dashboard.
- [Credits & Processing](https://docs.9pic.ai/dashboard-guide/troubleshooting/credits-blocking-processing.md): When processing pauses because of a low credit balance.
- [Publishing Failed](https://docs.9pic.ai/dashboard-guide/troubleshooting/go-live-failed.md): Fix issues that prevent your event from being published (going live).
- [Troubleshooting](https://docs.9pic.ai/dashboard-guide/troubleshooting/index.md): Fix common issues fast and get your event back on track.
- [No Photos After Sync](https://docs.9pic.ai/dashboard-guide/troubleshooting/no-photos-after-sync.md): When Sync completes but photos are missing or unchanged.
- [Rotation Issues](https://docs.9pic.ai/dashboard-guide/troubleshooting/rotation-issues.md): Fix rotated images flagged by AI Image Analysis so publishing can succeed.
- [Search Not Working](https://docs.9pic.ai/dashboard-guide/troubleshooting/search-not-working.md): When participants can't find photos using bib, name, or selfie search.
- [Avoid Foot-Guns](https://docs.9pic.ai/pay-as-you-go-guide/avoid-credit-foot-guns.md): The five mistakes that quietly burn the most credits on Pay As You Go
- [Buy More Credits](https://docs.9pic.ai/pay-as-you-go-guide/buy-more-credits.md): The top-up flow on Pay As You Go, step by step
- [Pay As You Go Guide](https://docs.9pic.ai/pay-as-you-go-guide/index.md): Run real events on credits, manage your balance, and decide when Pro is worth it
- [Invoices & Transactions](https://docs.9pic.ai/pay-as-you-go-guide/invoices.md): Find a past payment, download an invoice, recheck a stuck status
- [Manage Credits](https://docs.9pic.ai/pay-as-you-go-guide/manage-credits.md): The Credits page on Pay As You Go — balance, monthly usage, and transaction history
- [Photo Processing Costs](https://docs.9pic.ai/pay-as-you-go-guide/photo-processing-costs.md): What 1 credit pays for, and the settings that change the math
- [Run an Event](https://docs.9pic.ai/pay-as-you-go-guide/run-an-event.md): End-to-end event flow on Pay As You Go, with credit costs called out at every step
- [Talk to Us](https://docs.9pic.ai/pay-as-you-go-guide/talk-to-us.md): When and how to reach out — Enterprise, beta features, billing help
- [Upgrade to Pro](https://docs.9pic.ai/pay-as-you-go-guide/upgrade-to-pro.md): The exact dashboard flow for moving from Pay As You Go to the Pro subscription
- [Welcome to PAYG](https://docs.9pic.ai/pay-as-you-go-guide/welcome.md): What changed when you bought your first credit pack, and what to expect now
- [What's Included](https://docs.9pic.ai/pay-as-you-go-guide/whats-included.md): What you get on Pay As You Go, and what's gated until you go Pro
- [When to Upgrade](https://docs.9pic.ai/pay-as-you-go-guide/when-to-upgrade.md): The honest math on Pay As You Go vs Pro — and when each plan is right
- [Advanced Settings](https://docs.9pic.ai/pro-guide/advanced-settings.md): Google Tag Manager and the analytics trade-off on Pro
- [Brand Your Site](https://docs.9pic.ai/pro-guide/branding.md): Set logo, favicon, theme color, header style, and CTA button on Pro
- [Buzz, Certify, Select](https://docs.9pic.ai/pro-guide/buzz-certify-select.md): Frames, certificates, and client proofing on Pro
- [Credits & Top-ups](https://docs.9pic.ai/pro-guide/credits.md): How Pro credits work and when to add more before you need them
- [Custom Domain](https://docs.9pic.ai/pro-guide/domain.md): Connect a platform subdomain or your own apex domain on Pro
- [FaceFind & BibTrack](https://docs.9pic.ai/pro-guide/facefind-bibtrack.md): Run AI photo search at production scale on Pro
- [Footer & Contact](https://docs.9pic.ai/pro-guide/footer-contact.md): Footer text, social links, About Us, and embedded contact form on Pro
- [Pro Guide](https://docs.9pic.ai/pro-guide/index.md): Get the most out of your 9Pic Pro plan, from setup to renewal
- [Motion & Flow](https://docs.9pic.ai/pro-guide/motion-flow.md): Selfie + BIB video clipping and AI highlight reels on Pro
- [Pro vs Enterprise](https://docs.9pic.ai/pro-guide/pro-vs-enterprise.md): The honest comparison — and when Pro is enough
- [Renewal](https://docs.9pic.ai/pro-guide/renewal.md): What happens at the 365-day mark and how to renew on time
- [Run an Event on Pro](https://docs.9pic.ai/pro-guide/run-an-event.md): End-to-end event flow with the full Pro toolkit
- [Run the Setup Wizard](https://docs.9pic.ai/pro-guide/setup-wizard.md): Configure your branded gallery site in one sitting
- [Talk to Us](https://docs.9pic.ai/pro-guide/talk-to-us.md): When (and how) to escalate to support, sales, or Enterprise
- [Team Setup](https://docs.9pic.ai/pro-guide/team.md): Invite admins and operators with the right roles on Pro
- [Payment Transactions](https://docs.9pic.ai/pro-guide/transactions.md): Find invoices, recheck pending payments, and audit billing on Pro
- [Welcome to Pro](https://docs.9pic.ai/pro-guide/welcome.md): What changes the moment your Pro subscription is live
- [What's Unlocked](https://docs.9pic.ai/pro-guide/whats-unlocked.md): The full feature matrix Pro turns on, anchored to the dashboard's plan-access logic
- [Compare Plans](https://docs.9pic.ai/trial-guide/compare-plans.md): Trial vs Pay As You Go vs Pro vs Enterprise — pick the right plan
- [Trial Checklist](https://docs.9pic.ai/trial-guide/feature-checklist.md): Eight things worth testing in your trial before you decide
- [Run Your First Event](https://docs.9pic.ai/trial-guide/first-event.md): Create, sync, process, and test an event end-to-end on the trial
- [Trial Guide](https://docs.9pic.ai/trial-guide/index.md): Get the most out of your 9Pic free trial in under an hour
- [Share with Your Team](https://docs.9pic.ai/trial-guide/share-with-team.md): Invite a teammate to evaluate the trial with you
- [Talk to Us](https://docs.9pic.ai/trial-guide/talk-to-us.md): When and how to reach out — Enterprise, beta features, and trial extensions
- [Test Photo Search](https://docs.9pic.ai/trial-guide/test-photo-search.md): Verify FaceFind selfie search and BibTrack BIB search on your trial gallery
- [Upgrade Your Plan](https://docs.9pic.ai/trial-guide/upgrade.md): Move from the trial to Pay As You Go, Pro, or Enterprise
- [What's Included](https://docs.9pic.ai/trial-guide/whats-included.md): What you can do on the trial, and what's gated until you upgrade