# 9Pic AI Documentation - [Welcome to 9Pic](https://docs.9pic.ai/dashboard-guide/index.md): Your journey from signing in to delivering your first event photos in minutes. - [Sign In to the Dashboard](https://docs.9pic.ai/dashboard-guide/getting-started/sign-in.md): Sign in with Clerk, switch organisations, and confirm you landed in the right workspace. - [Dashboard Tour](https://docs.9pic.ai/dashboard-guide/getting-started/dashboard-tour.md): A two-minute tour of the home page, sidebar, and Setup Wizard widget. - [Create Your First Event](https://docs.9pic.ai/dashboard-guide/getting-started/first-event.md): The 90-second happy path from a fresh dashboard to processed photos on a live event link. - [Events List](https://docs.9pic.ai/dashboard-guide/events/list.md): Browse, create, and open events from one screen. - [Create an Event](https://docs.9pic.ai/dashboard-guide/events/create.md): Field-by-field reference for the new event form. - [Event Details](https://docs.9pic.ai/dashboard-guide/events/details.md): The product navigation and tab pattern inside every event. - [Photo Overview](https://docs.9pic.ai/dashboard-guide/photos/overview.md): The processing pipeline for sources, sync, processing, and publishing your event photos. - [Photo Configuration](https://docs.9pic.ai/dashboard-guide/photos/configuration.md): Control participant search methods, display options, downloads, and bib detection. - [Photo Branding](https://docs.9pic.ai/dashboard-guide/photos/branding.md): Watermarks, the event banner, and the custom landing page for your photo gallery. - [Download & Delete](https://docs.9pic.ai/dashboard-guide/photos/download-delete.md): Download original photos and permanently remove photos from an event. - [Manual Tagging](https://docs.9pic.ai/dashboard-guide/photos/manual-tagging.md): Tag photos with bib numbers the AI missed and attach context tags from the Tools tab. - [AI Image Analysis](https://docs.9pic.ai/dashboard-guide/photos/ai-analysis.md): Review and fix photos flagged for rotation correction during publish. - [9Pic Certify](https://docs.9pic.ai/dashboard-guide/certify/overview.md): Generate and distribute personalized participant certificates from event and timing data. - [Certify Setup](https://docs.9pic.ai/dashboard-guide/certify/setup.md): The first-time wizard that connects a data source, designs a template, and adds records. - [Certificate Design](https://docs.9pic.ai/dashboard-guide/certify/certificate.md): Manage Certify data sources and design certificate templates. - [Certify Records](https://docs.9pic.ai/dashboard-guide/certify/records.md): Manage participant records and upload result CSVs for certificate generation. - [Publish Certificates](https://docs.9pic.ai/dashboard-guide/certify/publish.md): Distribute generated certificates to participants on the event page. - [9Pic Certify Guide](https://docs.9pic.ai/dashboard-guide/event-requirements/9pic-certify-guide.md): Set up regular and personalized race certificates with the correct formats and participant data. - [9Pic Flow](https://docs.9pic.ai/dashboard-guide/flow/overview.md): Auto-generate cinematic highlight reels from your event photos and clips. - [9Pic Flow Guide](https://docs.9pic.ai/dashboard-guide/event-requirements/9pic-flow-guide.md): Understand expected video flow and submit the right assets for smooth 9Pic video delivery. - [9Pic Select](https://docs.9pic.ai/dashboard-guide/select/overview.md): Let clients and teammates review and select the best photos from an event. - [9Pic Buzz](https://docs.9pic.ai/dashboard-guide/buzz/overview.md): Add branded photo frames and overlays to boost social sharing. - [9Pic Motion](https://docs.9pic.ai/dashboard-guide/motion/overview.md): Search-based video clipping that finds each participant's moments in event footage. - [9Pic Checkout](https://docs.9pic.ai/dashboard-guide/checkout/overview.md): Sell event photos with integrated payments, packages, coupons, and order tracking. - [Checkout Configuration](https://docs.9pic.ai/dashboard-guide/checkout/configuration.md): Assign a gateway, configure support, publish packages, and enable checkout. - [Checkout Packages](https://docs.9pic.ai/dashboard-guide/checkout/packages.md): Build pre-event and post-event photo packages with single, bundle, or all-items pricing. - [Buyer Photo Options](https://docs.9pic.ai/dashboard-guide/checkout/buyer-photo-selection.md): Let buyers pick extra photos, refresh search for new uploads, and use a curated pool at checkout. - [Checkout Coupons](https://docs.9pic.ai/dashboard-guide/checkout/coupons.md): Create discount codes, bulk-generate coupons, and control when they apply. - [Checkout Transactions](https://docs.9pic.ai/dashboard-guide/checkout/transactions.md): Review revenue, filter orders, export CSV, and open order details. - [Order Detail](https://docs.9pic.ai/dashboard-guide/checkout/transaction-detail.md): Inspect a checkout order, correct offline amounts, resend access email, and download originals. - [Payment Configuration](https://docs.9pic.ai/dashboard-guide/payment-config/index.md): Set up Stripe, Xendit, PayMongo, and AFS Gateway configurations for 9Pic Checkout (Enterprise). - [Stripe Key Setup](https://docs.9pic.ai/dashboard-guide/payment-config/stripe-restricted-key.md): Create a Stripe restricted key for 9Pic Checkout and add it to Payment Configuration. - [AFS Gateway Setup](https://docs.9pic.ai/dashboard-guide/payment-config/afs-gateway.md): Add AFS Gateway credentials to 9Pic Checkout and prepare an event for test or live payments. - [PayMongo Setup](https://docs.9pic.ai/dashboard-guide/payment-config/paymongo.md): Add PayMongo credentials to 9Pic Checkout and prepare a PHP event for test or live payments. - [Xendit Setup](https://docs.9pic.ai/dashboard-guide/payment-config/xendit.md): Add Xendit credentials to 9Pic Checkout and prepare an event for test or live payments. - [Analytics](https://docs.9pic.ai/dashboard-guide/analytics/index.md): Per-event usage analytics: searches, downloads, visits, and engagement. - [Advanced Config](https://docs.9pic.ai/dashboard-guide/advanced/overview.md): Event settings, page password, event QR, and archiving or restoring an event. - [Event QR](https://docs.9pic.ai/dashboard-guide/advanced/event-qr.md): Generate, customise, and download a QR code for your event gallery. - [Photo Tagging Event Requirements](https://docs.9pic.ai/dashboard-guide/event-requirements/photo-tagging-event-requirements.md): Prepare banners, logos, and ribbons correctly so your event photos look clean and professional. - [Camera Configuration Guide](https://docs.9pic.ai/dashboard-guide/event-requirements/camera-configuration-guide.md): Configure cameras correctly so photo order and orientation stay accurate across your event. - [Settings Overview](https://docs.9pic.ai/dashboard-guide/settings/index.md): Customise your organisation's website branding, footer, contact form, domain, and analytics. - [Branding & Theme](https://docs.9pic.ai/dashboard-guide/settings/branding.md): Set your theme colour, header style, header call-to-action, organisation name, logo, and favicon. - [Footer & Social](https://docs.9pic.ai/dashboard-guide/settings/footer.md): Add custom footer text and social media icons to every page of your gallery website. - [Contact & About](https://docs.9pic.ai/dashboard-guide/settings/contact-about.md): Embed an external contact form and write your About Us page content. - [Domain & Region](https://docs.9pic.ai/dashboard-guide/settings/domain.md): Set your organisation region and manage your gallery website domain. - [Advanced Settings](https://docs.9pic.ai/dashboard-guide/settings/advanced.md): Bring your own Google Tag Manager container for custom analytics tracking on your gallery website. - [Account](https://docs.9pic.ai/dashboard-guide/profile.md): Open your account menu, manage your profile, and sign out safely. - [Team](https://docs.9pic.ai/dashboard-guide/team.md): Invite teammates, review access, resend invitations, copy invite links, and remove members. - [Credits](https://docs.9pic.ai/dashboard-guide/credits.md): Check your credit balance, buy credits, manage billing details, review payments, and check your subscription. - [Contact Support](https://docs.9pic.ai/dashboard-guide/contact-support.md): Start with Ask AI, email support, book an enterprise call, or browse the documentation. - [Developer Zone](https://docs.9pic.ai/dashboard-guide/developer-zone/index.md): Create and manage API tokens on Enterprise or during Trial. - [Troubleshooting](https://docs.9pic.ai/dashboard-guide/troubleshooting/index.md): Fix common issues fast and get your event back on track. - [Can't Log In](https://docs.9pic.ai/dashboard-guide/troubleshooting/cant-log-in.md): Fix sign-in issues and regain access to your dashboard. - [No Photos After Sync](https://docs.9pic.ai/dashboard-guide/troubleshooting/no-photos-after-sync.md): When Sync completes but photos are missing or unchanged. - [Publishing Failed](https://docs.9pic.ai/dashboard-guide/troubleshooting/go-live-failed.md): Fix issues that prevent your event from being published (going live). - [Rotation Issues](https://docs.9pic.ai/dashboard-guide/troubleshooting/rotation-issues.md): Fix rotated images flagged by AI Image Analysis so publishing can succeed. - [Search Not Working](https://docs.9pic.ai/dashboard-guide/troubleshooting/search-not-working.md): When participants can't find photos using bib, name, or selfie search. - [Credits & Processing](https://docs.9pic.ai/dashboard-guide/troubleshooting/credits-blocking-processing.md): When processing pauses because of a low credit balance. - [Fair Usage Policy](https://docs.9pic.ai/dashboard-guide/fair-usage-policy.md): What counts as fair use of 9Pic, how photo search is reviewed, and how to request higher limits for large events. - [Trial Guide](https://docs.9pic.ai/trial-guide/index.md): Get the most out of your 9Pic free trial in under an hour - [What's Included](https://docs.9pic.ai/trial-guide/whats-included.md): Every tool you can try on the trial, what waits for a paid plan, and how test-mode photo sales work - [Run Your First Event](https://docs.9pic.ai/trial-guide/first-event.md): Create, sync, process, and test an event end-to-end on the trial - [Share with Your Team](https://docs.9pic.ai/trial-guide/share-with-team.md): Invite a teammate to evaluate the trial with you - [Trial Checklist](https://docs.9pic.ai/trial-guide/feature-checklist.md): Eight things worth testing in your trial before you decide - [Test Photo Search](https://docs.9pic.ai/trial-guide/test-photo-search.md): Verify FaceFind selfie search and BibTrack BIB search on your trial gallery - [Compare Plans](https://docs.9pic.ai/trial-guide/compare-plans.md): Trial vs Pay As You Go vs Pro vs Enterprise — pick the right plan - [Upgrade Your Plan](https://docs.9pic.ai/trial-guide/upgrade.md): Move from the trial to Pay As You Go, Pro, or Enterprise - [Talk to Us](https://docs.9pic.ai/trial-guide/talk-to-us.md): When and how to reach out — Enterprise, live photo sales, beta features, and trial extensions - [Pay As You Go Guide](https://docs.9pic.ai/pay-as-you-go-guide/index.md): Run real events on credits, manage your balance, and decide when Pro is worth it - [Welcome to PAYG](https://docs.9pic.ai/pay-as-you-go-guide/welcome.md): What changed when you bought your first credit pack, and what to expect now - [What's Included](https://docs.9pic.ai/pay-as-you-go-guide/whats-included.md): What you get on Pay As You Go, and what's gated until you go Pro - [Run an Event](https://docs.9pic.ai/pay-as-you-go-guide/run-an-event.md): End-to-end event flow on Pay As You Go, with credit costs called out at every step - [Photo Processing Costs](https://docs.9pic.ai/pay-as-you-go-guide/photo-processing-costs.md): What 1 credit pays for, and the settings that change the math - [Avoid Foot-Guns](https://docs.9pic.ai/pay-as-you-go-guide/avoid-credit-foot-guns.md): The five mistakes that quietly burn the most credits on Pay As You Go - [Manage Credits](https://docs.9pic.ai/pay-as-you-go-guide/manage-credits.md): The Credits page on Pay As You Go — balance, monthly usage, and transaction history - [Buy More Credits](https://docs.9pic.ai/pay-as-you-go-guide/buy-more-credits.md): The top-up flow on Pay As You Go, step by step - [Invoices & Transactions](https://docs.9pic.ai/pay-as-you-go-guide/invoices.md): Find a past payment, download an invoice, recheck a stuck status - [When to Upgrade](https://docs.9pic.ai/pay-as-you-go-guide/when-to-upgrade.md): The honest math on Pay As You Go vs Pro — and when each plan is right - [Upgrade to Pro](https://docs.9pic.ai/pay-as-you-go-guide/upgrade-to-pro.md): The exact dashboard flow for moving from Pay As You Go to the Pro subscription - [Talk to Us](https://docs.9pic.ai/pay-as-you-go-guide/talk-to-us.md): When and how to reach out — Enterprise, beta features, billing help - [Pro Guide](https://docs.9pic.ai/pro-guide/index.md): Get the most out of your 9Pic Pro plan, from setup to renewal - [Welcome to Pro](https://docs.9pic.ai/pro-guide/welcome.md): What changes the moment your Pro subscription is live - [What's Unlocked](https://docs.9pic.ai/pro-guide/whats-unlocked.md): The full feature matrix Pro turns on, anchored to the dashboard's plan-access logic - [Run the Setup Wizard](https://docs.9pic.ai/pro-guide/setup-wizard.md): Configure your branded gallery site in one sitting - [Brand Your Site](https://docs.9pic.ai/pro-guide/branding.md): Set logo, favicon, theme color, header style, and CTA button on Pro - [Custom Domain](https://docs.9pic.ai/pro-guide/domain.md): Connect a platform subdomain or your own apex domain on Pro - [Footer & Contact](https://docs.9pic.ai/pro-guide/footer-contact.md): Footer text, social links, About Us, and embedded contact form on Pro - [Advanced Settings](https://docs.9pic.ai/pro-guide/advanced-settings.md): Google Tag Manager and the analytics trade-off on Pro - [Run an Event on Pro](https://docs.9pic.ai/pro-guide/run-an-event.md): End-to-end event flow with the full Pro toolkit - [FaceFind & BibTrack](https://docs.9pic.ai/pro-guide/facefind-bibtrack.md): Run AI photo search at production scale on Pro - [Motion & Flow](https://docs.9pic.ai/pro-guide/motion-flow.md): Selfie + BIB video clipping and AI highlight reels on Pro - [Buzz, Certify, Select](https://docs.9pic.ai/pro-guide/buzz-certify-select.md): Frames, certificates, and client proofing on Pro - [Credits & Top-ups](https://docs.9pic.ai/pro-guide/credits.md): How Pro credits work and when to add more before you need them - [Renewal](https://docs.9pic.ai/pro-guide/renewal.md): What happens at the 365-day mark and how to renew on time - [Team Setup](https://docs.9pic.ai/pro-guide/team.md): Invite admins and operators with the right roles on Pro - [Payment Transactions](https://docs.9pic.ai/pro-guide/transactions.md): Find invoices, recheck pending payments, and audit billing on Pro - [Pro vs Enterprise](https://docs.9pic.ai/pro-guide/pro-vs-enterprise.md): The honest comparison — and when Pro is enough - [Talk to Us](https://docs.9pic.ai/pro-guide/talk-to-us.md): When (and how) to escalate to support, sales, or Enterprise - [API Reference](https://docs.9pic.ai/api-reference/index.md): Integrate 9Pic event photos, search, and downloads with a single API key - [Authentication](https://docs.9pic.ai/api-reference/authentication.md): Authenticate requests with a 9Pic API key or an OAuth access token - [Conventions](https://docs.9pic.ai/api-reference/conventions.md): Base URL, identifiers, response envelopes, pagination, and idempotency rules shared by every endpoint - [Errors](https://docs.9pic.ai/api-reference/errors.md): Status codes, common causes, and recommended client behaviour for every 9Pic API endpoint - [Ping](https://docs.9pic.ai/api-reference/ping.md): Verify your API key, host, and event mapping in one round trip - [Account](https://docs.9pic.ai/api-reference/account.md): Get the signed-in 9Pic account and the organisations it can access - [Plan](https://docs.9pic.ai/api-reference/plan.md): Read an organiser's plan, credit balance and plan limits - [List Events](https://docs.9pic.ai/api-reference/list-events.md): Retrieve a paginated list of events for your organisation - [Event Details](https://docs.9pic.ai/api-reference/event-details.md): Get event metadata and enabled search capabilities for a single event - [Create Event](https://docs.9pic.ai/api-reference/create-event.md): Create an unpublished organiser event in one call. - [Rename Event](https://docs.9pic.ai/api-reference/rename-event.md): Change an event's name; the gallery link stays the same - [Event Settings](https://docs.9pic.ai/api-reference/event-settings.md): Read and change gallery and participant search settings - [Photo Sources](https://docs.9pic.ai/api-reference/photo-sources.md): List photo sources and review adding a shared folder. - [Participant Search](https://docs.9pic.ai/api-reference/participant-search.md): Read and review changes to BIB and selfie search settings. - [Event Analytics](https://docs.9pic.ai/api-reference/event-analytics.md): Read estimated aggregate engagement and data availability. - [Operations](https://docs.9pic.ai/api-reference/operations.md): Run OAuth writes, confirm credit use, and track operation status. - [Memories](https://docs.9pic.ai/api-reference/memories.md): Photo gallery, search, video clipping, downloads, and pipeline endpoints - [All Photos](https://docs.9pic.ai/api-reference/all-photos.md): Get the full paginated photo gallery for an event - [Image Details](https://docs.9pic.ai/api-reference/image-details.md): Get one event photo and its curated metadata by image ID - [Photo Timeline](https://docs.9pic.ai/api-reference/photo-timeline.md): Browse event photos by capture time, with day/hour buckets and windowed pagination - [BIB Search](https://docs.9pic.ai/api-reference/bib-search.md): Search event photos by participant BIB number - [Face Search](https://docs.9pic.ai/api-reference/face-search.md): Search event photos by uploading a selfie - [Video Clipping Search](https://docs.9pic.ai/api-reference/video-clipping-search.md): Generate short personalised video clips by uploading a selfie - [Download Originals](https://docs.9pic.ai/api-reference/download-original-photos.md): Generate presigned download links for original (unwatermarked) photos by BIB, selfie request_id, single image_id, or a list of image_ids - [Pipeline Status](https://docs.9pic.ai/api-reference/pipeline/photos/status.md): Poll photo import, processing, and go-live pipeline status for an event - [Import Photos](https://docs.9pic.ai/api-reference/pipeline/photos/import.md): Trigger photo import from configured sources for an event - [Process Photos](https://docs.9pic.ai/api-reference/pipeline/photos/process.md): Trigger AI photo processing (watermark, BIB detection, face indexing) for an event - [Go Live](https://docs.9pic.ai/api-reference/pipeline/photos/go-live.md): Publish processed photos to the public event gallery - [Unpublish](https://docs.9pic.ai/api-reference/pipeline/photos/unpublish.md): Move a live event gallery back to draft - [Purchase Webhook](https://docs.9pic.ai/api-reference/webhooks/purchase-completed.md): Payload reference for the checkout purchase webhook, written for building a tax invoice - [API Models](https://docs.9pic.ai/api-reference/models.md): Shared request and response models used by the 9Pic API - [Pagination Model](https://docs.9pic.ai/api-reference/models/pagination.md): Pagination metadata returned by list and search APIs - [Event Models](https://docs.9pic.ai/api-reference/models/event.md): Event list and event detail response models - [Image Model](https://docs.9pic.ai/api-reference/models/image.md): Shared photo object returned by photo list and search APIs - [Search Response Models](https://docs.9pic.ai/api-reference/models/search-responses.md): Response envelopes for all-photos, BIB search, face search, and video clipping search APIs - [Download Models](https://docs.9pic.ai/api-reference/models/downloads.md): Request and response models for the original photo download API - [Workflow Models](https://docs.9pic.ai/api-reference/models/workflow.md): Write controls, operation, source settings and analytics models. - [Agent Skills](https://docs.9pic.ai/agent-skills/index.md): Install 9Pic skills for Cursor, Claude Code, Codex, and other coding agents - [API Skill](https://docs.9pic.ai/agent-skills/9pic-api.md): API keys, identifiers, the response envelope, pagination, and errors - [Participant App](https://docs.9pic.ai/agent-skills/9pic-client.md): Build a guest gallery with FaceFind, BibTrack, Motion clips, and previews - [Media Selling](https://docs.9pic.ai/agent-skills/9pic-media-sell.md): Show previews, take payment yourself, then unlock original photos This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.