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Overview

This page is the shortest possible path from dashboard home to “my first event has photos”. If you only have a minute, follow the steps below in order. Deeper references for every option live in the Events section and the product reference sections later.
Expect about ten to twenty minutes total: the form itself takes under a minute, but syncing and processing photos depends on how many images you have.

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Before You Start

You need three things:
  • An organiser account on 9Pic — see Sign in if you haven’t signed in yet.
  • An event name, date, and city or venue.
  • At least one source of photos: a folder of images you can upload, a 9pic Uplink, or a cloud folder link (Google Drive, S3, and similar). You can also add sources after the event is created.

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The 90-Second Happy Path

1

Click Create New Event

From dashboard home, click the Create New Event card in Quick Access. (You can also click Events in the sidebar and then the Create button in the top-right.)
2

Fill in the basics

Enter an Event Name (you can use something like First Event), pick an Event Date and start time, and select your Event Location from the suggestions.
3

Pick an Event Type

Choose Endurance Sports, Social Events, Conference, or General. Picking Endurance Sports unlocks bib number search.
4

Accept the default Photo Memories Configuration

For your first event, leave Selfie Search, Show All Images, Bulk Download, and Show Photo Count on (the defaults). You can change everything later from the event’s Configuration tab.
5

Click Create Event

The button is at the bottom of the form. You land back on the Events list with your new event highlighted.
6

Open Details

Click the row for your new event (or the Configure button on the right) to open event details. You land on the 9pic Photo product, Overview tab.
7

Add a source

From Overview, open Manage Sources. Either keep the default 9Pic Storage and upload images, or add a cloud folder link. Save.
8

Sync, then process

Run Sync Images to pull photos from your sources, then Start Processing. Processing usually takes a few minutes per few thousand photos.
9

Go Live and share

Once processing finishes, click Go Live. Use Open Link or Copy Link in the header to test the participant experience and share it.
Create New Event form showing Event Name, Event Date, Event Location, Event Type cards, live review panel, and the start of Photo Memories options
Event details Photo Overview tab showing photo counts, setup workflow cards, image source, processing status, and live publish actions
Event header showing event name, Live status, Open Link, copy, QR, and document action buttons

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What You Just Did

StepWhy it matters
Event typeDrives which features are available (bib search only appears for Endurance Sports)
SourcesTells 9Pic where to read photos from. You can add more sources at any time
SyncCopies photos from your sources into 9Pic so they can be processed
ProcessingRuns AI (face recognition, bib detection, optional watermarking) and makes photos searchable
Go LivePublishes the event page so participants can search for their photos
You can safely re-run Sync Images any time you add more photos to your source — it pulls only what’s new and queues new images for processing.

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Choose Smart Defaults for Later

Once your first event works end-to-end, revisit these options for the next one:
  • Bib Number Search — for races. Upload a name-to-bib CSV later to also enable name search.
  • Selfie Search — face-recognition photo search. Defaults to on.
  • Show All Images — lets participants see the full gallery, not only their matches.
  • Bulk Download — lets participants download multiple photos at once.
  • Store Original Memories (Enterprise only) — keep original files for watermark-free downloads. May incur extra storage charges.
For the full field-by-field reference, see Create an event.
Store Original Memories can increase your storage costs depending on your plan. Enable it only if you know your delivery model needs originals.

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If Something Goes Wrong

Open Manage Sources and confirm the source is Live and reachable. For cloud folders, double-check the share link is accessible.
Check your credit balance from the sidebar — processing pauses when an organisation runs out of credits. Top up from Credits, then re-run Start Processing.
Go Live becomes available only after processing has produced searchable photos. Wait for the processing status to reach complete (or partial) before clicking.

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Next Steps

Events list

Search, filter, and manage every event from one screen.

Create an event (full reference)

Field-by-field reference for every option in the new event form.

Event details

How the product navigation and tabs work inside an event.

9Pic Photo overview

Deeper coverage of sources, sync, processing, and watermarking once your first event is live.
Stuck for more than fifteen minutes? Email support@9pic.ai with your organisation name and event ID and we will jump in.