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9Pic Checkout is a Beta, Enterprise plan feature, and the event needs Store Original Photos enabled. See the Checkout overview.

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Overview

The Configuration tab is a three-step accordion. Work through Checkout status, then Packages, then Buyer photo selection. Save changes at the bottom of each open section before moving on.

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Step 1 — Checkout status

This step covers your payment gateway, buyer support contact, and the checkout on-off switch.

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Payment gateway

1

Pick a gateway configuration

Choose a Stripe or Xendit configuration from the dropdown. If you have exactly one supported config, it’s pre-selected.
2

Assign it

Click Assign Gateway (or Update Gateway to change it). Packages and buyer options stay locked until a gateway is assigned and saved.
Gateway credentials are created on the Payment Configuration page. If the dropdown is empty, create a Stripe, Xendit, or PayMongo config there first.
If checkout is already live and you change the gateway, checkout is paused first. Re-enable checkout when you’re ready for buyers to purchase again.

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Buyer support contact

Buyers see this contact on the checkout page when they need help. Configure at least one of:
  • Email
  • Phone
  • Instructions (free-form text — hours, WhatsApp, etc.)
Click Add support contact or Edit support contact to open the dialog. A live preview shows how the support card will look to buyers. Support contact editing is locked until a gateway is assigned.

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Enable checkout

When a gateway is assigned, at least one package is published, and support contact is configured, turn on Enable checkout. A confirmation dialog reminds you that buyers will see all published packages and that payments run through the assigned gateway. Disabling checkout hides published packages from buyers but keeps your configuration.

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Step 2 — Packages

Packages define what buyers can purchase. Only published packages appear on the event checkout page.
1

Create a package

Click New package to open the package builder. See Packages for the full builder walkthrough.
2

Publish it

Set the package status to Published so buyers can see it. Packages can also be Draft, Paused, or Archived.
3

Manage packages

Use View archived to see archived packages. Edit, pause, or restore packages from the list.
Package currency options depend on your assigned gateway. Stripe and Xendit each support a different set of currencies in the builder.

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Step 3 — Buyer photo selection

Optional features that let buyers add more photos beyond their purchased package, and re-search later as new photos arrive: These options are locked until a payment gateway is assigned. Save changes with Save at the bottom of this section. See Buyer photo options for setup details, including when to turn on search refresh.

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Common Questions

Assign and save a payment gateway first (Step 1). Packages cannot be created until a gateway is attached.
Archiving hides the package from buyers but keeps its historical orders and pricing snapshots. You can restore it later as a draft.
No. It’s optional. Checkout works with published packages alone. Library selection, curated pool, and search refresh add extra ways for buyers to pick or update photos.
Turn on Allow buyers to refresh search results. Buyers who already purchased can return later and find photos uploaded on later days, within remaining package capacity. You can also grant refresh for one order from Order detail.

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Next Steps

Packages

Sale phases, pricing modes, and package states.

Coupons

Discount codes for checkout.

Transactions

Track revenue and inspect orders.

Payment Configuration

Create the gateway configs you assign here.