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Overview

Managing a team in 9Pic AI allows you to collaborate with others without sharing your login credentials. Each team member gets their own account, providing better security and individual access tracking.
Inviting team members is highly recommended over sharing passwords. It keeps your account secure and allows you to control who can perform administrative tasks.
TODO screenshot: /images/team/team-list.png (show Team page with member list and Invite Team Member button)

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Team Roles

9Pic AI has two distinct roles for team members. Both roles allow users to process photos, view events, and manage data, but they differ in administrative permissions.
RolePermissions
AdminCan invite new team members, remove existing members, and manage organization settings.
UserCan view and manage events, upload and process photos, but cannot manage the team.

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How to Invite Team Members

Inviting a team member is a simple process. If the person already has a 9Pic AI account, they will be added to your organization instantly once you confirm. If they are new, they will receive an email to set up their account.
1

Open the Team Page

Navigate to the Team section from the sidebar in your dashboard.
2

Click 'Invite Team Member'

Look for the Invite Team Member button in the top right corner of the page.
3

Enter Email Address

Type the email address of the person you want to invite and press Tab or click outside the box.The system will check if the user already exists:
  • New User: You’ll be asked to select their role (Admin or User).
  • Existing User: You’ll see their name and current role, and can add them directly.
  • Pending User: If they have a pending invite, you’ll see a note about it.
4

Send Invitation

Click the Send Invitation (or Add to Organisation) button. The user will receive an email with instructions on how to join.
For new users, they will be prompted to enter their name and choose a password when they click the link in their invitation email. If they don’t see the email within a few minutes, please ask them to check their spam or junk folder.

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Managing Your Team

From the Team dashboard, Admins can perform various management tasks:
  • Resend Invitations: If a team member hasn’t received their invite, you can click the Resend button (available for pending invites).
  • Remove Members: To revoke access, click the Remove button next to their name. You will be asked to confirm this action.
  • View Details: Click on a team member to see their specific access levels and status.
Removing a member is permanent. They will immediately lose access to all events and data within your organization.

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Common Questions

Currently, roles are set during the invitation process. To change a role, you can remove the member and re-invite them with the new role.
First, ask them to check their spam folder. If it’s still missing, you can use the Resend button on the Team page to send a new invitation.
Resend attempts are limited for security. If you hit the limit, contact support to help the user join.
No, you can invite as many team members as you need to help manage your events and photos.

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Next Steps

Creating Events

Now that your team is set up, start creating events.

Processing Photos

Learn how to upload and process photos with your team.