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Why This Matters

The single best way to evaluate 9Pic is to run a real event through it. Even a tiny test event with 20 photos shows you the full flow: upload, AI processing, search, and a working event link you can test yourself. This page is the trial-tuned version of that flow.
Trial events live on the shared trial.9pic.ai domain, which is rate-limited for anti-abuse. The event link you’ll generate at the end of this guide is for you and your internal team only — do not share it with real participants or customers. See What’s Included for the full domain rule.

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Before You Begin

  • You’re signed up at admin.9pic.ai/login and you can see the dashboard home.
  • You’re on the Trial plan (the dashboard shows a “Start with a 2-minute walkthrough” banner if you are).
  • You have at least one event idea — a real upcoming event, or a small test set of photos.
  • You have at least one source ready: photos uploaded via 9Pic Uplink, a Google Drive folder, or a Dropbox folder.
Plan for 20-30 minutes end-to-end the first time. Once you’ve done it, repeating the flow takes a few minutes.
Don’t have a real event yet? Use 30-50 sample photos from your phone as a test gallery. The trial works the same way with sample data.

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Steps

1

Open Trial Setup or Create New Event

From the dashboard sidebar, open Trial Setup and click Create event on the first step.Or, from dashboard home, click the Create New Event card in Quick Access.
2

Fill in the event details

Enter:
  • Event Name — for example, Test Event - 9Pic Trial.
  • Event Date — today or your real event date.
  • Event Type — choose the closest match. Running events unlock BIB-related options.
Create New Event form on a Trial account filled with sample event name, date, location, and Endurance Sports event type
On the trial, Platform Visibility is locked to Private. Your event will work end-to-end, but it lives on the shared trial.9pic.ai domain and won’t appear on any public listing. After you upgrade, your domain moves to app.9pic.ai — but your existing trial events still stay private until you explicitly flip them.
3

Choose Photo Memories options

Pick the photo features you want to test:
  • Selfie Search — turn on if you want to try 9Pic FaceFind.
  • Show All Images — turn on if participants should see the full gallery.
  • Bulk Download — turn on if participants should download multiple photos at once.
  • Store Original Memories — leave off while you’re on the trial. Originals consume more credits.
Click Create Event when done.
4

Open Details for your event

In the Events list, find your new event and click Details. This opens the event workspace where you’ll add sources and run processing.
5

Add or confirm image sources

On the event’s overview, scroll to Image Sources and click Manage Sources.
  • Keep 9Pic Storage if you want to upload via 9Pic Uplink.
  • Add a Google Drive or Dropbox folder link if your photos already live there.
For a fast trial test, use 9Pic Uplink and drop 20-50 photos straight from your computer or phone.
6

Run the pipeline in order

From the event’s overview, run the Processing Pipeline in this order:
  1. Generate Previews — (optional) fast, low-resolution previews to check rotation and framing.
  2. Sync Images — pulls photos from all your sources into 9Pic.
  3. Start Processing — runs AI search indexing (FaceFind, BibTrack) and any watermark you configured.
  4. Go Live — publishes the event so the share link works.
Event Photo Overview showing the status strip and processing pipeline cards for watermark setup, sync images, process photos, and publish event
Each photo processed consumes 1 credit. Watch the credits counter in the sidebar so you know when you’re getting close to the trial’s 200-credit limit.
7

Test the participant experience yourself

Once the event is Live, use Open Link in the event header to load the participant view in your browser. Try:
  • Searching with a selfie (FaceFind).
  • Searching by BIB number if it’s a running event (BibTrack).
  • Downloading a single photo or using Bulk Download.
If you need a second pair of eyes, use Copy Link and send it to a teammate inside your organisation only — never to real participants or customers.
The trial domain (trial.9pic.ai) is rate-limited for anti-abuse. Sharing the link with real participants will get them blocked. Keep this link inside your team until you upgrade.
Trial participant event page on trial.9pic.ai showing the search controls and published photo grid

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What to Watch For

  • Photos missing after sync? Check that your source folder is shared correctly. See No photos after sync.
  • Search not finding faces or BIBs? Confirm Selfie Search was on when you created the event and re-run Start Processing. See Search not working.
  • Go Live failed? Usually a credits or source issue. See Go Live failed.
  • Credits blocking processing? You’ll see a notice on the event overview. See Credits blocking processing.

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Common Questions

No. The trial event link works for testing, but it lives on the shared, rate-limited trial.9pic.ai domain — real-participant traffic will be blocked by anti-abuse. For an event that real participants will use, upgrade to Pay As You Go or Pro first so your organisation moves to app.9pic.ai. See What’s Included for the full rule.
Your event data stays on the trial. You can come back later, add credits with Pay As You Go, and the event picks up where it left off — your domain moves to app.9pic.ai at that point.
No. Your domain moves from trial.9pic.ai to app.9pic.ai, but the existing event stays Private until you explicitly change its visibility yourself.
For a 100-photo test event, end-to-end (sync + process + go live) usually finishes in under 10 minutes. Larger events scale roughly linearly.
Yes. Open the event’s Details page and use the delete option in event settings. This frees up the event slot but does not refund spent credits.

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Next Steps

Test Photo Search

Verify FaceFind and BibTrack are working on your gallery.

Share with Your Team

Invite a teammate to review the event with you.

Trial Checklist

Eight more things to try before you decide.

Compare Plans

Decide which paid plan fits your event volume.