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Why This Matters

Most 9Pic decisions are made by 2-3 people: the event organiser, a photographer, and someone on operations or marketing. If those people don’t see the trial together, evaluation stalls. This page is the fastest way to get them looking at the same event. There are two ways to share the trial inside your team:
  1. Send the trial event link to a teammate so they can try the participant experience.
  2. Invite a teammate to the dashboard so they can configure events, run processing, and see results.
Both methods are for internal evaluation only. Trial events live on the shared trial.9pic.ai domain, which is rate-limited for anti-abuse. Do not send the trial event link to real participants, customers, or any external audience — they will be blocked. Wait until you upgrade and your domain moves to app.9pic.ai before sharing with end users. See What’s Included for the full rule.

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Before You Begin

  • You’re an admin of the organisation. Only admins see the Invite Team Member button.
  • You have a working test event from Run Your First Event — even better if it’s already Live.
  • You know the email address of the teammate you want to invite.
This is the fastest way to get a non-technical teammate to try the participant experience without giving them a dashboard login.
The trial event link points to trial.9pic.ai, the shared trial domain. It is rate-limited for anti-abuse, and real-participant traffic gets blocked. Only send the link to people inside your organisation — your operations lead, your photographer, a colleague helping you evaluate. Never send it to real participants or customers.
1

Open your event details

From the Events list, click Details on your trial event.
2

Confirm the event is Live

Check the event header. If the status is not Live, run Go Live from the processing pipeline first.
3

Use Copy Link or Open Link

In the event header, click Copy Link to copy the trial event URL, or Open Link to load the participant view in a new tab. The URL will be on trial.9pic.ai.
4

Send it to your internal teammate

Paste the link in your team’s internal chat (Slack, WhatsApp work group, internal email). Ask them — and only them — to try:
  • Selfie search with their own photo.
  • BIB search if it’s a running event.
  • Bulk download if you turned that on.
Tell them up front this is a trial test link and not to forward it.
On the trial, your event is locked to Private and lives on trial.9pic.ai. The link works for anyone who has it (it isn’t password-protected by default), but the domain is intentionally rate-limited. This is why it’s safe for internal testing and unsafe for real-participant traffic.
Once you upgrade, your organisation moves to app.9pic.ai and the rate limits drop to normal production levels. That is when you give the link to participants.

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Invite a Teammate to the Dashboard

Use this when your evaluator needs to actually click around the dashboard, run processing, or test settings.
1

Open Team

From the dashboard sidebar, click Team.
2

Click Invite Team Member

Click Invite Team Member in the top right.
Team page showing the Invite Team Member button and the current admin member row for docs@9pic.ai
3

Enter the email and let 9Pic look it up

Type the teammate’s email and press Tab or click outside the field. 9Pic will tell you whether they are new, already have a 9Pic account, or are already in this organisation.
4

Choose the role

Pick Admin if they should also be able to invite others or change settings. Pick User if they should only run events.
5

Send the invitation

Click Send Invitation. New users get a setup email; existing 9Pic users get an invitation to join your organisation.
6

If the email never arrives

From the Team table, use Copy Link in the Actions column to send the invite URL directly. Resend is also available, up to 3 attempts per invite.
Anyone you invite to the dashboard can see and run your trial event. Only invite people who should have that level of access.

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What Each Role Sees on the Trial

RoleCan do during trial
AdminInvite more teammates, create and configure events, run processing, change settings, view credits.
UserCreate and configure events, run processing, view their own profile. Cannot invite others.
Both roles share the same trial credits — usage adds up across the whole organisation, not per user.

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Common Questions

No. Invites are free. Credits are only consumed when photos are processed.
Yes. There’s no admin limit on the trial.
Yes. Each 9Pic user can belong to multiple organisations. Their role in your organisation is independent of any other.
Yes. From the Team table, click the remove button in the Actions column and confirm. They lose access immediately. See the Team Guide for details.

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Next Steps

Trial Checklist

Decide together which features your team needs to verify.

Test Photo Search

Have your teammate try selfie and BIB search.

Team Guide

Full reference for invitations, roles, and removals.

Compare Plans

Once you’ve evaluated together, choose the right paid plan.