Why This Matters
This is the single page to bookmark. It maps directly to thePLAN_ALLOWED_PRODUCTS table the dashboard actually uses to gate features. Every “Yes” below is enforced by that map — no marketing-speak.
Products Available on Pro
| Product | On Pro? | Notes |
|---|---|---|
| 9Pic Photos (upload, sync, process) | Yes | Core product, included on every paid plan. |
| 9Pic FaceFind (selfie search) | Yes | Always available on Pro. |
| 9Pic BibTrack (BIB number search) | Yes | Always available on Pro. |
| 9Pic Stamp (watermarking) | Yes | Always available on Pro. |
| 9Pic Uplink (uploader) | Yes | Always available on Pro. |
| 9Pic Certify (certificates) | Yes | Enabled by request on Pro — email support to switch on. |
| 9Pic Flow (AI video reels) | Yes | Beta, enabled by request. |
| 9Pic Select (client proofing) | Yes | Enabled by request on Pro. |
| 9Pic Buzz (frames & badges) | Yes | Enabled by request on Pro. |
| 9Pic Motion (selfie + BIB video) | Yes | Enabled by request on Pro. |
| Advanced & Analytics tabs | Yes | Always available regardless of plan. |
| 9Pic Checkout (sell photos online) | — | Enterprise-only. |
Website Customisation on Pro
The Settings page has five tabs. All five are available on Pro and Enterprise. Trial and Pay As You Go cannot configure any of these.| Setting | Trial | Pay As You Go | Pro | Enterprise |
|---|---|---|---|---|
| Branding & Theme (logo, favicon, theme color, header CTA) | — | — | Yes | Yes |
| Footer & Social (footer text, social links) | — | — | Yes | Yes |
| Contact & About (embedded form, About Us copy) | — | — | Yes | Yes |
| Domain & Region (platform subdomain, custom domain, region) | — | — | Yes | Yes |
| Advanced (Google Tag Manager) | — | — | Yes | Yes |
See Setup Wizard for the recommended order to fill these in. Each tab has its own Save button — changes are not auto-saved across tabs.
Domain Options on Pro
| Domain type | Example | Setup time | When to use it |
|---|---|---|---|
| Default | app.9pic.ai | None | You’re fine running events on the platform domain. |
| Platform subdomain | yourbrand.9pic.ai | Minutes | You want a branded subdomain without DNS work. |
| Custom apex/subdomain | photos.yourbrand.com | Up to 48h | You own the domain and want full brand parity. |
Credits and Pricing on Pro
| Concept | Pro behaviour |
|---|---|
| Annual subscription price | $200 USD / ₹10,000 INR per year (verify current price in Credits → Purchase Credits). |
| Included credits | 0 credits bundled by default. You buy credits separately. |
| Cost per credit | $0.02 USD / ₹1.5 INR per processed photo. |
| Minimum credit purchase | 1,000 credits per top-up. |
| Subscription duration | 365 days from the day Pro is finalised. |
| Renewal | Manual — see Renewal. |
Team and Account on Pro
| Capability | Pro behaviour |
|---|---|
| Inviting team members | Available — invite admins or operators via Team. See Team Setup. |
| Multiple organisations | Switch between organisations from the sidebar; each has its own plan. |
| Email support | Same response standard as Enterprise. |
What’s Genuinely Off-Limits on Pro
If any of these are deal-breakers, you need Enterprise — Pro does not provide a workaround.| Feature | Why Pro can’t do it |
|---|---|
| 9Pic Checkout (sell photos to attendees) | Requires payment gateway, refund handling, and tax setup that need direct configuration with our team. |
| Custom payment gateway with your own Stripe / Razorpay keys | Tied to Checkout. |
| Developer Zone (API keys, webhook secrets) | Requires SLA and usage cap negotiation. |
| Volume / event-rate negotiation | Pro pricing is fixed; Enterprise is custom. |
Common Questions
Why is Certify or Buzz still locked even though I'm on Pro?
Why is Certify or Buzz still locked even though I'm on Pro?
Most creative tools on Pro are enabled by request. Email support@9pic.ai and tell us which products you want turned on. This is a one-time switch per organisation.
Is FaceFind on Pro the same model as Enterprise?
Is FaceFind on Pro the same model as Enterprise?
Yes. FaceFind and BibTrack use the same models and accuracy on every paid plan. Pro and Enterprise differ on platform features (Checkout, custom gateways, SLAs), not on AI quality.
Do I have to use a custom domain?
Do I have to use a custom domain?
No. The default
app.9pic.ai domain works for every Pro account. Custom domains are a Pro feature you can opt into when you’re ready.Where do I see the official plan-access table in the product?
Where do I see the official plan-access table in the product?
The dashboard reads from
PLAN_ALLOWED_PRODUCTS in bi_dash/src/lib/planAccess.ts. The matrix on this page is generated from that map; if you ever see a contradiction, the source code wins.Next Steps
Run the Setup Wizard
Configure your branded site in one sitting.
Run an Event on Pro
Use the full Pro toolkit on your next event.
Compare Pro and Enterprise
Decide whether Enterprise is ever worth it.
Talk to Us
Request a beta feature or escalate to Enterprise.