Why This Matters
The Credits page is your operational dashboard on Pay As You Go. Five minutes here once a month tells you how much you spent, where it went, and whether your top-up cadence still makes sense. This page walks through every section.Open the Credits Page
From the sidebar, click Credits. The page has three sub-tabs:| Tab | What’s there |
|---|---|
| Credits | Available balance, monthly usage summary, credit usage history, purchase history. |
| Subscription | Your plan badge (“Pay As You Go”) and plan description. |
| Billing & Transactions | Payment records, invoice downloads, recheck stuck payments. |
Section 1 — Available Credits
The big number at the top is your Available Credits balance. That’s the number of photos you can process with AI search enabled before processing pauses.Show / Hide cost per credit
Click Show next to Cost per Credit to reveal what each credit costs in your account currency. The dashboard reads this from your account configuration. If it ever changes, the dashboard reflects the new number before your next invoice.Purchase Credits and View Billing buttons
Two action buttons sit below the balance:- Purchase Credits → opens the top-up flow. See Buy More Credits.
- View Billing → jumps to Credits → Billing & Transactions. See Invoices & Transactions.
Section 2 — Monthly Usage Summary
Below the balance card, the Monthly Usage Summary shows four cards: the current month and the previous three months.| Per-card field | What it tells you |
|---|---|
| Usage | Total credits consumed this month. The biggest number, in red, is your real spend. |
| Usage transactions | How many separate processing actions ran this month (each Process Photos run is one transaction). |
| Current badge | Marks the month-in-progress, so you don’t compare it 1:1 with finished months. |
What the trend tells you
| Pattern across the 4 months | What it likely means | Action |
|---|---|---|
| Flat usage, low transaction count | Steady event cadence, sized correctly. | Stay on Pay As You Go. |
| Steadily growing usage | More events or larger events. | Re-read When to Upgrade to check if Pro economics now beat per-credit pricing. |
| One spike month, otherwise flat | One unusually large event. | Open Credit Usage below to identify the event; nothing structural to change. |
| Empty months | Off-season. | Top up only before your next event; credits don’t expire. |
Section 3 — Credit Usage Tab
Below the monthly summary, the Credit Usage tab lists every individual usage transaction (every photo-processing run that consumed credits).| Column | What it means |
|---|---|
| Type | Always Usage for this tab. The pop-out info icon shows the underlying usage type — typically “Photo Processing” or “AI Image Rotation”. |
| Credits | Negative number — credits spent. |
| Event | The event name; click to jump to that event’s details. |
| Event ID | The numeric event ID, useful when filing support tickets. |
| User | The account that triggered the processing run, or System for automated runs. |
| Date | When the run happened. |
Section 4 — Purchase History Tab
The Purchase History tab lists every credit addition: paid top-ups, free credits, refunds, admin grants.| Column | What it means |
|---|---|
| Type | Purchase for paid top-ups, Free Credits for trial-era credits, Admin Grant for staff-applied credits, Refund for any credit returns. |
| Credits | Positive number — credits added. |
| Event | Usually empty for top-ups (top-ups aren’t tied to a specific event). |
| Date | When the credit was added. |
Section 5 — Subscription Tab
Click the Subscription sub-tab to see:- Your Current Plan badge — should read Pay As You Go.
- The plan description — “Flexible usage-based pricing with no commitment.”
- Subscription Expiry — Pay As You Go has no expiry, so this section reads “No expiry date set. Your plan does not have a fixed expiry.” Don’t worry about it.
Section 6 — Billing & Transactions Tab
The Billing & Transactions tab is for downloading invoices and rechecking stuck payments. It has its own page in this guide — see Invoices & Transactions.A Suggested Monthly Routine
If you want a habit that takes 5 minutes:On the first of the month, open Credits
Look at the previous month’s card in Monthly Usage Summary. That’s your spend.
Compare to event count
Mentally check: does the spend match how many events you ran? If it’s higher than expected, scan the Credit Usage tab for outliers.
Plan the next top-up
If next month has a known big event, top up now (minimum 1,000 credits). See the recommended sizes in Photo Processing Costs.
Once a quarter, sanity-check the Pro math
Open When to Upgrade and run the comparison.
Common Questions
Why does my balance look like a single number across all events?
Why does my balance look like a single number across all events?
Credits are an organisation-level balance, not per-event. Every event in the organisation draws from the same pool. The Credit Usage tab attributes each spend back to a specific event so you can see where it went.
What's the difference between Usage and Purchase tabs?
What's the difference between Usage and Purchase tabs?
Usage = credits spent (negative). Purchase History = credits added (positive). Both are filtered views of the same underlying transaction list.
Can my operators see the Credits page?
Can my operators see the Credits page?
They can see the balance and usage history, but only admins can buy credits. The Purchase Credits button is hidden for non-admins.
The Monthly Usage Summary shows the current month as low — is something wrong?
The Monthly Usage Summary shows the current month as low — is something wrong?
No. The current month is in-progress and grows through the month. Compare it only to the same point in previous months, or wait until month-end for an apples-to-apples comparison.
My free credits from the trial show up here — are those still usable?
My free credits from the trial show up here — are those still usable?
Yes. Free credits granted during the trial combine with paid credits into a single Available Credits balance. The dashboard spends them in order; you don’t have to choose.
Next Steps
Buy More Credits
The top-up walkthrough.
Invoices & Transactions
Download invoices and recheck stuck payments.
Avoid Credit Foot-Guns
The mistakes that quietly burn the most credits.
Credits Reference
Full Dashboard Guide reference for the Credits dashboard.