> ## Documentation Index
> Fetch the complete documentation index at: https://docs.9pic.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# What's Unlocked

> The full feature matrix Pro turns on, anchored to the dashboard's plan-access logic

## Why This Matters

This is the single page to bookmark. It maps directly to the plan rules the dashboard and 9Pic actually use to gate features. Every "Yes" below is enforced by those rules — no marketing-speak. In the dashboard, a feature your plan doesn't include appears muted, and selecting it tells you which plan includes it.

## Products Available on Pro

| Product | On Pro? | Notes |
| - | :-: | - |
| **9Pic Photos** (upload, sync, process) | Yes | Core product, included on every paid plan. |
| **9Pic FaceFind** (selfie search) | Yes | Always available on Pro. |
| **9Pic BibTrack** (BIB number search) | Yes | Always available on Pro. |
| **9Pic Stamp** (watermarking) | Yes | Always available on Pro. |
| **9Pic Uplink** (uploader) | Yes | Always available on Pro. |
| **9Pic Certify** (certificates) | Yes | **Enabled by request** on Pro — email support to switch on. |
| **9Pic Flow** (AI video reels) | Yes | **Beta**, enabled by request. |
| **9Pic Select** (client proofing) | Yes | **Enabled by request** on Pro. |
| **9Pic Buzz** (frames & badges) | Yes | **Enabled by request** on Pro. |
| **9Pic Motion** (selfie + BIB video) | Yes | **Enabled by request** on Pro. |
| **Event Config & Analytics** | Yes | Available on every plan. |
| **Engagement analytics** | Yes | Pro and Enterprise. |
| **9Pic Checkout** (sell photos online) | — | **Enterprise-only.** |

<Warning>
  **Enabled by request** means the product is included in your Pro plan but turned off by default. Email [support@9pic.ai](mailto:support@9pic.ai) (or use the in-product Support flow) and we'll switch it on for your account, usually within one business day.
</Warning>

## Website Customisation on Pro

The Settings page has five tabs. **All five are available on Pro and Enterprise.** Trial and Pay As You Go cannot configure any of these.

| Setting | Trial | Pay As You Go | Pro | Enterprise |
| - | :-: | :-: | :-: | :-: |
| **Branding & Theme** (logo, favicon, theme color, header CTA) | — | — | Yes | Yes |
| **Footer & Social** (footer text, social links) | — | — | Yes | Yes |
| **Contact & About** (embedded form, About Us copy) | — | — | Yes | Yes |
| **Domain & Region** (platform subdomain, custom domain, region) | — | — | Yes | Yes |
| **Advanced** (Google Tag Manager) | — | — | Yes | Yes |

<Note>
  See [Setup Wizard](/pro-guide/setup-wizard) for the recommended order to fill these in. Each tab has its own **Save** button — changes are not auto-saved across tabs.
</Note>

## Domain Options on Pro

| Domain type | Example | Setup time | When to use it |
| - | - | - | - |
| **Default** | `app.9pic.ai` | None | You're fine running events on the platform domain. |
| **Platform subdomain** | `yourbrand.9pic.ai` | Minutes | You want a branded subdomain without DNS work. |
| **Custom apex/subdomain** | `photos.yourbrand.com` | Up to 48h | You own the domain and want full brand parity. |

## Credits and Pricing on Pro

| Concept | Pro behaviour |
| - | - |
| **Annual subscription price** | \$200 USD / ₹10,000 INR per year (verify current price in **Credits → Purchase Credits**). |
| **Included credits** | 0 credits bundled by default. You buy credits separately. |
| **Cost per credit** | \$0.02 USD / ₹1.5 INR per processed photo (Pay As You Go pays \$0.03 USD / ₹1.5 INR; the Pro saving applies to USD). |
| **Minimum credit purchase** | 1,000 credits per top-up. |
| **Subscription duration** | 365 days from the day Pro is finalised. |
| **Renewal** | **Manual** — see [Renewal](/pro-guide/renewal). |

<Tip>
  **Budgeting rule of thumb**: Annual photo volume × \$0.02 = your year's credit spend on Pro. The \$200 subscription is on top of that. Use [Compare Plans](/trial-guide/compare-plans) for the worked example.
</Tip>

## Team and Account on Pro

| Capability | Pro behaviour |
| - | - |
| **Inviting team members** | Available — invite admins or operators via **Team**. See [Team Setup](/pro-guide/team). |
| **Multiple organisations** | Switch between organisations from the sidebar; each has its own plan. |
| **Email support** | Same response standard as Enterprise. |

## What's Genuinely Off-Limits on Pro

If any of these are deal-breakers, you need Enterprise — Pro does not provide a workaround.

| Feature | Why Pro can't do it |
| - | - |
| **9Pic Checkout** (sell photos to attendees) | Requires payment gateway, refund handling, and tax setup that need direct configuration with our team. |
| **Custom payment gateway** with your own Stripe / Razorpay keys | Tied to Checkout. |
| **Developer Zone** (API keys, webhook secrets) | Requires SLA and usage cap negotiation. |
| **Volume / event-rate negotiation** | Pro pricing is fixed; Enterprise is custom. |

<Warning>
  Do not try to work around Checkout being Enterprise-only by stitching together external links — payment, refund, and tax flow are tightly integrated with the gallery for Enterprise customers, and that integration is what you're paying for.
</Warning>

## Common Questions

<AccordionGroup>
  <Accordion title="Why is Certify or Buzz still locked even though I'm on Pro?">
    Most creative tools on Pro are **enabled by request**. Email [support@9pic.ai](mailto:support@9pic.ai) and tell us which products you want turned on. This is a one-time switch per organisation.
  </Accordion>

  <Accordion title="Is FaceFind on Pro the same model as Enterprise?">
    Yes. FaceFind and BibTrack use the same models and accuracy on every paid plan. Pro and Enterprise differ on platform features (Checkout, custom gateways, SLAs), not on AI quality.
  </Accordion>

  <Accordion title="Do I have to use a custom domain?">
    No. The default `app.9pic.ai` domain works for every Pro account. Custom domains are a Pro feature you can opt into when you're ready.
  </Accordion>

  <Accordion title="Where do I see the official plan-access table in the product?">
    Open **Credits → Purchase Credits** and expand **Compare plans**. It lists every plan feature with a column for Trial, Pay As You Go, Pro, and Enterprise. If this page ever disagrees with that table, the dashboard is right.
  </Accordion>
</AccordionGroup>

## Next Steps

<CardGroup cols={2}>
  <Card title="Run the Setup Wizard" icon="wand-magic-sparkles" href="/pro-guide/setup-wizard">
    Configure your branded site in one sitting.
  </Card>

  <Card title="Run an Event on Pro" icon="flag-checkered" href="/pro-guide/run-an-event">
    Use the full Pro toolkit on your next event.
  </Card>

  <Card title="Compare Pro and Enterprise" icon="scale-balanced" href="/pro-guide/pro-vs-enterprise">
    Decide whether Enterprise is ever worth it.
  </Card>

  <Card title="Talk to Us" icon="comments" href="/pro-guide/talk-to-us">
    Request a beta feature or escalate to Enterprise.
  </Card>
</CardGroup>


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