> ## Documentation Index
> Fetch the complete documentation index at: https://docs.9pic.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Welcome to Pro

> What changes the moment your Pro subscription is live

## Why This Matters

Going Pro changes more than the badge in your dashboard. Three concrete things flip on the moment your payment is finalised — knowing them up front saves you from second-guessing where features moved.

## What Flips On When Pro Goes Live

<CardGroup cols={2}>
  <Card title="Your account goes live" icon="circle-check">
    Trial accounts run on `trial.9pic.ai` and are forced to private events. The moment Pro is finalised, your domain is upgraded to `app.9pic.ai` (or your custom subdomain) and you can flip events to public.
  </Card>

  <Card title="Setup Guide becomes a real wizard" icon="wand-magic-sparkles">
    The Setup Guide that said *"Available on Pro and Enterprise"* during your trial now lists website-customisation steps: theme color, logo, favicon, footer, contact form, GTM, header CTA, and team invite.
  </Card>

  <Card title="Creative tools unlock" icon="unlock">
    9Pic Certify, Flow, Select, Buzz, and Motion all become available on Pro. Some are **enabled by request** — see [What's Unlocked](/pro-guide/whats-unlocked) for the exact list.
  </Card>

  <Card title="Annual expiry begins" icon="calendar">
    Your subscription is valid for **365 days** from the day Pro is finalised. The expiry date appears on **Credits → Subscription Details**.
  </Card>
</CardGroup>

## What Stays the Same

Going Pro is an upgrade, not a re-platform — most things you set up during your trial carry forward.

| What carries over                          | Notes                                                                                                       |
| ------------------------------------------ | ----------------------------------------------------------------------------------------------------------- |
| All your **events** and their **photos**   | Trial event data is preserved exactly.                                                                      |
| Your **team members** and roles            | Pending invites are still valid.                                                                            |
| Your **credit balance**                    | Whatever credits were left on your trial account remain, plus any extras you bought during the Pro upgrade. |
| **AI search** quality (FaceFind, BibTrack) | Identical models, identical accuracy.                                                                       |
| **Email support** response standard        | Same as it was on the trial.                                                                                |

<Note>
  If you upgraded from a trial, the dashboard shows a **"Your Account is Now Live"** banner on your first Credits visit. That's the cue your domain has moved to `app.9pic.ai` (or your chosen branded subdomain) and your events can go public.
</Note>

## What Pro Does *Not* Include

Don't waste time hunting for these — they are **Enterprise-only**, by design.

| Feature                                                       | Why it's Enterprise-only                                                                                 |
| ------------------------------------------------------------- | -------------------------------------------------------------------------------------------------------- |
| **9Pic Checkout** (sell event photos online)                  | Requires a payment gateway, refund handling, and tax setup that need direct configuration with our team. |
| **Custom payment gateway** (Razorpay / Stripe with your keys) | Tied to Checkout.                                                                                        |
| **Developer Zone** (API keys, webhooks)                       | Requires usage caps and SLA negotiation.                                                                 |

If any of these is a hard requirement, jump straight to [Talk to Us about Enterprise](/pro-guide/talk-to-us).

<Warning>
  If you see Checkout, Payment Config, or Developer Zone copy elsewhere in the dashboard or this docs site, treat it as Enterprise-only — it is **not** included on Pro.
</Warning>

## How to Think About Your Year on Pro

Pro is a **predictable annual cost** for the subscription, plus **pay-as-you-go credits** for AI processing on each event. Two practical implications:

1. **Front-load the setup.** Do branding, domain, and team invites in the first 30 minutes. Every event after that inherits the work.
2. **Plan credits per event, not per month.** Your credits do not "reset" monthly — they're a single balance, used at \$0.02 per processed photo. See [Credits & Top-ups](/pro-guide/credits) for the budgeting math.

## Common Questions

<AccordionGroup>
  <Accordion title="Do I need to do anything special to switch from trial to Pro?">
    No. The moment you complete the Pro purchase, the dashboard upgrades your account, sets your expiry to 365 days from today, and unlocks Pro features. There is no separate switch to flip.
  </Accordion>

  <Accordion title="Did my trial event data get deleted?">
    No. Trial events, photos, and team members all carry forward to Pro untouched. The only thing that changes is your domain and your plan label.
  </Accordion>

  <Accordion title="Why is my Setup Guide showing different steps now?">
    On the trial, the wizard had two starter steps (*Create your first event*, *Choose a plan*). On Pro, those go away and the website-customisation steps appear. Both flows are driven by the same `SetupGuide` page in `bi_dash`.
  </Accordion>

  <Accordion title="Can I sell event photos to participants on Pro?">
    No. Selling photos through 9Pic Checkout is **Enterprise-only**. If your business model depends on selling photos, [talk to us about Enterprise](/pro-guide/talk-to-us).
  </Accordion>

  <Accordion title="What happens to my domain if I do not set up a custom one?">
    Your gallery is served from the default `app.9pic.ai` domain. Setting up a `yourname.9pic.ai` platform subdomain (no DNS work) or a `photos.yourbrand.com` custom domain (CNAME + \~48h SSL) is recommended but not required.
  </Accordion>
</AccordionGroup>

## Next Steps

<CardGroup cols={2}>
  <Card title="What's Unlocked on Pro" icon="unlock" href="/pro-guide/whats-unlocked">
    The exact product matrix Pro turns on.
  </Card>

  <Card title="Run the Setup Wizard" icon="wand-magic-sparkles" href="/pro-guide/setup-wizard">
    The single highest-leverage thing to do this week.
  </Card>

  <Card title="Compare Pro and Enterprise" icon="scale-balanced" href="/pro-guide/pro-vs-enterprise">
    Decide whether Enterprise is ever worth the conversation.
  </Card>

  <Card title="Renewal" icon="arrows-rotate" href="/pro-guide/renewal">
    What happens at the 365-day mark.
  </Card>
</CardGroup>