> ## Documentation Index
> Fetch the complete documentation index at: https://docs.9pic.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Pro vs Enterprise

> The honest comparison — and when Pro is enough

## Why This Matters

Most Pro customers should **stay on Pro**. The honest path is to confirm Pro is enough rather than to chase Enterprise reflexively. This page is the unbiased comparison: what genuinely changes on Enterprise, what doesn't, and the situations where the conversation is actually worth having.

## At a Glance

| Plan           | Best for                                                                                                                           | Headline price                                 |
| -------------- | ---------------------------------------------------------------------------------------------------------------------------------- | ---------------------------------------------- |
| **Pro**        | Regular event organisers who want branding, custom domain, and creative tools without selling photos.                              | **\$200 / year** + \$0.02 per processed photo. |
| **Enterprise** | High-volume organisers, anyone selling event photos online, or organisations needing custom payment gateways, API access, or SLAs. | **Custom pricing** — talk to us.               |

## The Big Difference: 9Pic Checkout

The single biggest reason to move from Pro to Enterprise is **9Pic Checkout** — selling event photos online to participants. Pro does **not** include Checkout. Enterprise does.

| If your business model is...                                                                           | Pro is...                                                    |
| ------------------------------------------------------------------------------------------------------ | ------------------------------------------------------------ |
| You're paid by the event organiser (sponsor / federation / brand) and photos are free for participants | **Sufficient.** Stay on Pro.                                 |
| You sell photos directly to attendees as part of your revenue                                          | **Not sufficient.** You need Enterprise.                     |
| You sell photo packages off-platform (e.g. via your own website) and just use 9Pic for delivery        | **Sufficient.** Stay on Pro and link to your external store. |

<Warning>
  **Don't try to fake Checkout on Pro.** Pasting external "buy" links into your gallery breaks refund handling, tax compliance, and the per-participant delivery flow. If selling photos is core to your business, Enterprise's integrated Checkout is the right path.
</Warning>

## Side-by-Side Feature Comparison

| Capability                                               |               Pro              |      Enterprise      |
| -------------------------------------------------------- | :----------------------------: | :------------------: |
| 9Pic Photos (upload, sync, process)                      |               Yes              |          Yes         |
| 9Pic FaceFind (selfie search)                            |               Yes              |          Yes         |
| 9Pic BibTrack (BIB search)                               |               Yes              |          Yes         |
| 9Pic Stamp (watermark)                                   |               Yes              |          Yes         |
| 9Pic Uplink (uploader)                                   |               Yes              |          Yes         |
| Public events on your branded domain                     |               Yes              |          Yes         |
| Custom domain (`photos.yourbrand.com`)                   |               Yes              |          Yes         |
| 9Pic Certify (certificates)                              |    Yes (enabled by request)    |          Yes         |
| 9Pic Flow (AI video reels)                               | Yes (beta, enabled by request) |          Yes         |
| 9Pic Select (client proofing)                            |    Yes (enabled by request)    |          Yes         |
| 9Pic Buzz (frames & badges)                              |    Yes (enabled by request)    |          Yes         |
| 9Pic Motion (selfie + BIB video)                         |    Yes (enabled by request)    |          Yes         |
| Team management (Admin / User)                           |               Yes              |          Yes         |
| **9Pic Checkout** (sell photos to attendees)             |                —               |        **Yes**       |
| **Custom payment gateway** (your Stripe / Razorpay keys) |                —               |        **Yes**       |
| **Developer Zone** (API keys, webhooks)                  |                —               |        **Yes**       |
| Per-event role granularity                               |                —               | Available on request |
| Volume / SLA negotiation                                 |                —               |       Available      |

## When Enterprise is Genuinely Worth It

Reach out for an Enterprise conversation if **any** of these is a hard requirement:

* **You need to sell event photos to attendees online.** This is the canonical Enterprise use case. Pro will never offer Checkout.
* **You need to use your own payment gateway** (your Razorpay account, your Stripe account, your accounting setup). Pro uses 9Pic's centralised gateway; Enterprise lets you plug in your own.
* **You need API keys** to embed 9Pic photo search into your own apps or marketing site. Pro does not include the Developer Zone.
* **You're running events at a scale where flat-rate credit pricing doesn't make sense.** If you're processing several hundred thousand photos per year, it's worth a 30-minute call.
* **You need event-level access control** (per-event admins, restricted external photographers per event). Pro only supports organisation-wide Admin / User roles.
* **You need a contractual SLA** for event-day uptime. Pro uses our standard support response times; Enterprise can negotiate stronger guarantees.

## When Pro is Enough

Stay on Pro if:

* You run events for a sponsor / brand / federation that already pays for the photo coverage.
* Photos are a participant freebie (no payment from the participant side).
* You don't have the operational capacity to manage your own payment gateway, refunds, or tax handling.
* You're under \~50,000 processed photos per year (the Pay-As-You-Go credit math is favourable in this range).
* You don't need to embed 9Pic search in your own apps.

That's the majority of paying customers. **Pro is the right plan for most.**

## A Quick Cost Sanity Check

| Annual photo volume | Pro cost (subscription + credits)  | When Enterprise becomes worth a conversation |
| ------------------- | ---------------------------------- | -------------------------------------------- |
| 5,000               | \$200 + \$100 = **\$300/yr**       | Definitely Pro.                              |
| 25,000              | \$200 + \$500 = **\$700/yr**       | Pro.                                         |
| 100,000             | \$200 + \$2,000 = **\$2,200/yr**   | Pro for sure, unless you also need Checkout. |
| 500,000+            | \$200 + \$10,000 = **\$10,200/yr** | Talk to us — volume pricing may be better.   |

<Note>
  These calculations assume `cost_per_credit = \$0.02` and Pro's `pro.included_credits = 0` defaults. Confirm the live pricing on **Credits → Purchase Credits** before relying on the math.
</Note>

## Common Questions

<AccordionGroup>
  <Accordion title="Can I migrate from Pro to Enterprise without losing data?">
    Yes. Email [support@9pic.ai](mailto:support@9pic.ai) and we'll handle the plan transition. Events, photos, branding, custom domain, team members, and credit balance all carry forward. Schedule the move outside an event window.
  </Accordion>

  <Accordion title="Is there a hybrid where I sell photos sometimes but not always?">
    Once you're on Enterprise, Checkout is per-event — you decide which events sell photos and which don't. Pro has no such option because Checkout simply isn't available.
  </Accordion>

  <Accordion title="Are AI search models better on Enterprise?">
    No. FaceFind and BibTrack accuracy are identical across all paid plans. Pro and Enterprise differ on platform features, not AI quality.
  </Accordion>

  <Accordion title="Can I get a free trial of Enterprise?">
    Free trials of Enterprise aren't routine, but if you have a real upcoming event that needs Checkout or API access, [talk to us](/pro-guide/talk-to-us) — we'll figure out an evaluation path.
  </Accordion>

  <Accordion title="What if I just need API keys but nothing else from Enterprise?">
    Email [support@9pic.ai](mailto:support@9pic.ai) and tell us. The Developer Zone is currently Enterprise-only, but API access for specific Pro use cases is something we can talk about case by case.
  </Accordion>
</AccordionGroup>

## Next Steps

<CardGroup cols={2}>
  <Card title="Talk to Us" icon="comments" href="/pro-guide/talk-to-us">
    Get a real conversation about whether Enterprise fits.
  </Card>

  <Card title="What's Unlocked on Pro" icon="unlock" href="/pro-guide/whats-unlocked">
    Confirm Pro covers what you actually need.
  </Card>

  <Card title="Credits & Top-ups" icon="coins" href="/pro-guide/credits">
    Run the volume math against your real numbers.
  </Card>

  <Card title="Compare All Plans" icon="scale-balanced" href="/trial-guide/compare-plans">
    The full Trial / Pay As You Go / Pro / Enterprise table.
  </Card>
</CardGroup>
