> ## Documentation Index
> Fetch the complete documentation index at: https://docs.9pic.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Checkout Transactions

> Review revenue, orders, and payment status for an event's checkout.

<Warning>
  9Pic Checkout is a **Beta**, **Enterprise plan** feature. See the [Checkout overview](/dashboard-guide/checkout/overview).
</Warning>

## Overview

The **Transactions** tab shows how your event's checkout is performing — top-line revenue, order counts, and a searchable table of every purchase.

## Summary Cards

| Card                 | What it shows                                   |
| -------------------- | ----------------------------------------------- |
| **Gross Revenue**    | Total revenue, plus the average order value     |
| **Completed**        | Count of completed orders, against total orders |
| **Pending / Failed** | Pending orders, plus failed or refunded counts  |
| **Gateway split**    | Order counts broken down by payment gateway     |

## Transaction Table

Below the summary, every transaction is listed with the buyer, status, item count, gateway, amount, order number, and created date.

Filter the table with:

* **Search** — buyer name, email, user ID, or order number.
* **Status** — Completed, Pending, Initiated, Failed, Abandoned, Refunded, or Unknown.
* **Gateway** — any gateway that appears in the data.

<Note>
  Amounts display in each order's own currency (set by the gateway used). Paid and created timestamps show in your local time.
</Note>

## Common Questions

<AccordionGroup>
  <Accordion title="No transactions are showing.">
    Either checkout hasn't made a sale yet, or your filters are too narrow. Reset Status and Gateway to **All** and clear the search box.
  </Accordion>

  <Accordion title="How are refunds handled?">
    Refunds are processed through your payment gateway and reflected in the transaction's status. Contact [support@9pic.ai](mailto:support@9pic.ai) if you need help reconciling an order.
  </Accordion>
</AccordionGroup>

## Next Steps

<CardGroup cols={2}>
  <Card title="Checkout Configuration" icon="gear" href="/dashboard-guide/checkout/configuration">
    Adjust plans and pricing.
  </Card>

  <Card title="Analytics" icon="chart-simple" href="/dashboard-guide/analytics">
    Engagement and usage metrics for the event.
  </Card>
</CardGroup>